At Jacketera.com, you can enjoy a smooth and reliable shopping experience from the day you order to the day you receive your order. The following are the brief details of our elegant shipping policy.
Shipping Methods:
1. Shipping Options:
Jacket Era offers different shipping methods that can fulfill your needs. You can get your order with our ideal free shipping experience, or if you are in a hurry, we also provide quick shipping. If you want quick shipping just order us and inform us via email contact@jacketera.com.
2. Handling Time:
We try our best to process the customer’s favorite outfits in 3-5 business days. However, during promotional events or peak season, the processing time may vary.
3. Shipping Time:
Jacket Era is usually used to ship your preferred items with DHL or FedEx. They provide you with your order in 8–10 working days with Free shipping.
Shipping Rates
1. Free Shipping:
We provide the amazing experience of free shipping worldwide to all of our valuable people. The free shipping will take 8–10 working days to be delivered but you will gonna enjoy your order.
2. Quick Shipping:
To lower your curiosity about your favorite outfits, we offer quick shipping worldwide to all of our beloved customers. However, the quick shipping will provide you with your order in just 4-5 working days.
Order Tracking
Once we ship your order, you will get notified by a tracking number via email. Please use this tracking number on the shipper’s website to track your order and details. In case you don’t get your tracking number, check your junk and spam files. However, if it is not there, then reach out to our customer service, who can respond to you within 48 hours
Delivery Issues
If you face any type of delivery issue, such as missing packages or delays, don’t worry and stay calm. Contact our customer support team through the Contact Us page, where you can get assistance regarding your issues. We will do our best to resolve your issues as soon as we can.
Important Notes
1. Incorrect Address:
Make sure to provide us with your current or right delivery address during the checkout. In case of the wrong address provided by you, the Jacket Era is not responsible for any mishap.
2. Order Changes:
Once you place your preferred order, we cannot ensure to make changes to the items or shipping addresses. This is why make sure to provide us with all the genuine information. In case of some modification to your order, you are always welcome to contact us as soon as you can.
3. Remote Area:
Jacket Era charges more if your order is located in a remote area just because it costs us twice. To avoid additional charges, please provide us with your alternate address so that we can easily deliver your order without adding a more penny to your bill.
Thank you for trusting and choosing the Jacket Era, where we provide all customers with high-quality of their favorite outfits to their doorstep with an amazing shopping experience.
4. Custom Taxes and Duties:
Please be aware of the customs duties and taxes that may apply. These particular charges are the consignee’s responsibility to pay and we recommend getting details from your nearest customs office. Moreover, all of our orders are shipped as Delivery Duty Unpaid (DDU). It means that our price doesn’t include any customs tax or duties.
5. Delivered to APO/FPO addresses or PO Boxes?
The APO/FPO and PO Boxes services are not available at the Jacket Era. However, we provide service worldwide to any city and area without upfront charges. To ensure that the parcel is delivered in the right hand, the signature is required at the delivery time.